Business Analyst or Application Support specialist

Location: Hong Kong
Job Type: Contract
Posted: 14 days ago
Contact: Sandy Hsu
Discipline:
Reference: 40825
Join a well-established corporation as a Business Analyst or Application Support specialist! You'll ensure smooth system deployment, provide user support, and manage documentation.
 
Responsibilities
  • Ensure smooth operation and maintenance of our application systems.
  • Assist in User Acceptance Testing to validate functionality and performance.
  • Manage the deployment process for new systems and updates.
  • Work closely with users to provide technical support and address any system-related issues.
  • Prepare technical support procedures and system release documents, ensuring clarity and accessibility.
  • Create and maintain comprehensive documentation for all processes and systems.
Requirements
  • Bachelor’s degree in a related field.
  • Minimum of 3 years in IT consultancy, focusing on project management or business analysis.
  • Knowledge of the waterfall project cycle is essential.
  • Familiarity with system deployment processes is required.
  • Agile project experience is a plus, but not mandatory.
  • Proficiency in Cantonese, English, and Putonghua.
  • Strong abilities in system bug reporting and vendor management.


''