Business Process Consultant

Location: Kowloon
Job Type: Permanent
Posted: 23 days ago
Contact: Alice Tong
Reference: 259068

Qualifications and Experience

  • Experience leading BPR efforts for large organizations and analysing customer business processes and functions.
  • Expertise in providing group facilitation, interviewing, training, and providing additional forms of knowledge transfer.
  • Experience in driving efficiency, compliance, and modernization across different business lines to achieve company objectives using selected SaaS/PaaS offerings/products.
  • Proof of prior modular planning, redesign of existing business processes to eliminate inefficiencies and redundancies.

Duties and Responsibilities

  • Drive high-level specific process definition, re-engineering, improvement, and gap analysis of current/to-be processes during workshops with key business users' stakeholders.
  • Preparing and running functional and technical design workshops including the creation of design specifications based on out-of-the-box functionality and customer requirements.
  • Ensuring process-related deliverables to customers are complete, consistent, high quality, on time and deliver valued outcomes
  • Ownership for completing, developing, and improving required documentation such as process flow diagrams, solutions designs, as-built documentation, roles/responsibilities, workshop agendas, presentations, and gap analysis reports.
  • Organizing and executing test cycles, developing test scripts and automated tests.
  • Documenting user stories with acute attention to detail, reviewing with stakeholders, gaining acceptance criteria and managing stories throughout the development lifecycle with teams.

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