Data Centre Operator (12month, TKO)

Location: Kowloon City
Job Type: Contract
Posted: 7 days ago
Contact: Sandy Hsu
Discipline:
Reference: 40963
 
Key Responsibilities:
  • Manage infrastructure and computer systems through a centralized console, online, or remote terminal.
  • Execute recovery procedures and restart systems as needed.
  • Maintain logs of machine performance and production data.
  • Support the analysis of technical problems and implement solutions as directed.
  • Handle help desk duties for the service center.
  • Document equipment issues and initiate service requests.
  • Mentor and assist in training less experienced computer operators.
  • Ensure adherence to established protocols and procedures.
  • Operate input/output devices (e.g., tape drives).
  • Monitor inventory levels of supplies.
  • Investigate and resolve incidents impacting infrastructure operations.
  • Perform infrastructure monitoring and send alerts to relevant support teams.
  • Process batch jobs as required.
  • Follow directives from management on assigned tasks.
  • Shift work is required.
 
Requirements:
  • Minimum of 1 – 2 years of experience in a data centre or related role. (Candidates with less experience or recent graduates with data centre internship experience are welcome to apply.)
  • Associate’s degree or higher in Computer Science or a related field.
  • Less experienced candidates may be considered for Junior Operator positions.
  • Strong problem-solving skills.
  • Ability to perform well under pressure.
  • Excellent written and verbal communication skills.
  • Willingness to learn technical skills for managing computer systems, including monitoring and automation software.