SEO and Business Analyst (1-yrear renewable contract)

Job Type: Contract
Posted: about 1 month ago
Contact: Alice Tong
Reference: 250856

Job duties

  • Manage the collection of eCommerce requirements, liaison with vendors or contractors during projects and capture backlogs for continuous improvement
  • Monitor, review the deliverables of project and coordinate project activities
  • Facilitate the cross-functional teams to thoroughly review and prioritize business needs
  • Oversight to website and search engine optimization (SEO) performance, contribute to benchmarking, design and implementation of SEO strategy with cross-functional teams to deliver high-quality SEO content
  • Leverage data and reporting from different channels for customer insights and continuous experience optimization
  • Assist to identify potential areas of improvement to enhance operational efficiency and conduct research on eCommerce best practices


  • A recognized university degree in Computer Science/ Information System/ Business or a related discipline, with at least 5 years' relevant working experience
  • Familiar with eCommerce customer journey and use of system to support business needs
  • Experience with website and SEO performance benchmarking is highly preferable
  • Experience with process analysis and design; business and technical requirement documentation; and system testing, including UAT and bug fixes
  • Good analytical and problem-solving skills are required to collect unstructured customer data from different data sources
  • Enthusiastic, demonstrated capability in applying state-of-the-art technology to improve customer experience
  • Good command of both written and spoken English and Chinese

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