Director (Retail Digital Technology)

Location: Hong Kong
Job Type: Permanent
Posted: about 2 months ago
Contact: Kelvin Lau
Reference: 252497

Our client is a global FMCG retailing group with multiple brands under the umbrella and they are well renowned for leveraging the latest technologies to maintain competitive edge. They are now recruiting a Director of Digital Solutions to join the team. Reporting to a Senior Director of Technology, the role will lead a team and oversee retail technology and projects delivery.

Responsibilities of the role:

  • Establish, develop and manage digital technology within APAC region on solutions such as CRM, MarTech and Order Management systems
  • Collaborate with eCommerce division, Product Managers, engineering teams and external vendors to align technology standards and coordinate cross-functional plans
  • Define short & long term strategic systems plan and ensure operation meet with global compliance policies
  • Crate strategies on customer engagement, Martech, CRM and digital transformation
  • Gather and analyze requirement and translate into technical specification
  • Research changes on consumer behaviours, identify new technologies and introduce according to capability
  • Work closely with technology architects to ensure systems align with technical strategies
  • Define operational metrics and ensure continuous improvement will take place

The suitable candidate profile:

  • Diploma holder or above in Computer Science, Information Technology or relevant discipline
  • Minimum 10 years' experience with strong focus on retail industry over APAC region
  • Excellent knowledge on relevant technology and digital solutions such as CRM, marketing technologies, order management system and Omnichannel solutions
  • Strong interpersonal skills and can collaborate well with cross functional division leaders and senior stakeholders from multiple countries
  • Fluent communication, both written and spoken, in English

To apply online, please click the 'Apply' button below. For a confidential discussion about this role please contact Kelvin Lau at or +852 2833 4138.