Our client is a global FMCG retailing group with multiple brands under the umbrella and they are well renowned for leveraging the latest technologies to maintain competitive edge. They are now recruiting a Director of Digital Solutions to join the team. Reporting to a Senior Director of Technology, the role will lead a team and oversee retail technology and projects delivery.
Responsibilities of the role:
- Establish, develop and manage digital technology within APAC region on solutions such as CRM, MarTech and Order Management systems
- Collaborate with eCommerce division, Product Managers, engineering teams and external vendors to align technology standards and coordinate cross-functional plans
- Define short & long term strategic systems plan and ensure operation meet with global compliance policies
- Crate strategies on customer engagement, Martech, CRM and digital transformation
- Gather and analyze requirement and translate into technical specification
- Research changes on consumer behaviours, identify new technologies and introduce according to capability
- Work closely with technology architects to ensure systems align with technical strategies
- Define operational metrics and ensure continuous improvement will take place
The suitable candidate profile:
- Diploma holder or above in Computer Science, Information Technology or relevant discipline
- Minimum 10 years' experience with strong focus on retail industry over APAC region
- Excellent knowledge on relevant technology and digital solutions such as CRM, marketing technologies, order management system and Omnichannel solutions
- Strong interpersonal skills and can collaborate well with cross functional division leaders and senior stakeholders from multiple countries
- Fluent communication, both written and spoken, in English
To apply online, please click the 'Apply' button below. For a confidential discussion about this role please contact Kelvin Lau at kelvin.lau@peoplebank.asia or +852 2833 4138.
