IT Operation Support

Location: Kowloon City
Job Type: Contract
Posted: 7 days ago
Contact: Sandy Hsu
Discipline:
Reference: 40960
Responsibilities 
  • Support the 24/7 IT Monitoring Centre and Data Centre operations.
  • Monitor IT infrastructure and application performance, providing first-tier troubleshooting.
  • Execute key activities like system/batch job processing, health checks, and report generation.
  • Collaborate proactively with the operations team to achieve objectives.
  • Handle ad-hoc tasks and support as needed.
  • Participate in shift work (24/7 availability required).
Requirements:
  • Diploma or higher in Computer Science, Electrical Engineering, or a related field.
  • 1-2 years of experience in the IT industry; fresh graduates are welcome!
  • Familiarity with cloud and virtualization technologies is a plus.
  • IT certifications (ITIL, Azure, AWS, etc.) are advantageous.
  • Programming skills in PowerShell, Java, or VBScript are a bonus.
  • Experience with tools like SCCM, Datadog, or Azure Monitor is preferred.
  • Strong analytical and problem-solving skills, with a willingness to learn.
  • Ability to work independently and take ownership of tasks.
  • Proficient in written and spoken English and Chinese.