My client is looking for a Cloud Platform Specialist, where you will play a crucial role in managing and optimizing our Oracle Cloud solutions. You will work with cutting-edge technologies and collaborate with diverse teams to enhance our cloud infrastructure and applications.


Key Responsibilities:

• Oversee management tasks for Oracle Fusion, EPM, OIC, and related cloud systems.
• Execute Oracle Patch Release Management processes to ensure system security and performance.
• Provision, administer, and maintain Oracle Cloud Infrastructure (OCI) resources.
• Set up and manage integrations for Oracle Fusion, OIC, and related PaaS & SaaS applications.
• Implement and manage backup and restore processes for the Oracle Cloud Platform.
• Monitor cloud platforms and integration systems to ensure optimal performance.
• Work project teams and vendors on OCI and Oracle SaaS & PaaS system changes and support.
• Create and maintain comprehensive documentation for troubleshooting procedures.
• Participate in system deployments, cutovers, and ongoing maintenance and support activities.
  

Requirements:

• Bachelor’s degree in Information Technology, Computer Science, or a related field preferred.
• Minimum of 5 years in technical support, especially in Oracle Fusion Support role.
• Strong knowledge of IT infrastructure, advanced troubleshooting, and experience with Oracle Cloud Infrastructure (OCI) and Oracle SaaS & PaaS applications.
• OCI certification is preferred.
• Familiarity with incident management processes; hands-on experience with Windows/Linux servers, SQL databases, PowerShell, cloud platforms (e.g., Azure, Alibaba Cloud), and relevant certifications (ITIL, PMP, etc.) are advantageous.
• Excellent teamwork and communication skills; proficiency in English, Cantonese, and Mandarin is a plus.
• Commitment to ongoing professional development and learning.
• Results-driven and performance-oriented approach to work.
• Experience in managing vendor relationships effectively.