Analyst Programmer II (Infrastructure)

Job Title: Analyst Programmer II (Infrastructure)
Contract Type: Permanent
Location: North Point, Eastern District
Salary: HK$35000.00 - HK$40000 per annum + Bonus
Start Date: ASAP
Reference: 195826_1560759472
Contact Name: Jacky Ng
Contact Email:
Job Published: June 18, 2019 09:28

Job Description

Main duties include:

  • Provide daily support and maintenance of the application system and computer equipment. This involves identifying user problems and recommending solutions with reference to a set of defined policies and procedures or the recorded actions in helpdesk records.
  • Conduct unit testing to ensure the accuracy of deliverables and fulfil the specification of project or system implementation.
  • Prepare, assess and review IT documentation such as network diagram, system equipment list and system failure report with accuracy and modernity.
  • Assist in development of solutions for business systems to meet specifications for Council's approved requests for change and new development.
  • To provide daily support and maintenance of the desktop PC, Macintosh, network infrastructure and communication equipment.
  • To coordinate with end users and system vendors in maintaining the computer systems.

Candidates should have:

  • A degree in information technology, computer engineering or computer science; MCSE/ITIL certification preferred
  • Minimum 3 years hands-on experience in Networking, Server infrastructure, VMware, SAN, LINUX server, Administration on Window Server 2012/2016
  • An in-depth knowledge of Microsoft Exchange 2013 and Microsoft Outlook 2013/2016 is essential
  • Working knowledge of VoIP phone system, Network and Internet security is definite an advantage
  • Hands-on experience in supporting Macintosh platform and Adobe Creative Suite is an advantage.
  • Strong communication and interpersonal skills with good command of English and Chinese.
  • Excellent analytical mind and problem-solving skill, able to work independently.
  • A good team player to engage with internal users and external service providers.

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