Responsibilities:
- Facilitating workshops
- Working with process owners/SMEs and technology teams to analyse and assess automation feasibility as well as documenting business requirements, process maps and user stories (work instructions)
- Implementing automation with RPA software to deliver against business requirements, software and industry best practices
- Designing insightful reporting for business process improvement and benefit realization
- Carrying out end-to-end testing, troubleshooting and training of robots and programmed automations
- Supporting change management of existing processes
- Contributing in presales and solutioning of RPA solutions
- Staying updated on key technology trends therefore impressing customers with our new trends knowledge
- Delivering presentations to internal and external stakeholders on RPA capabilities and insights on process improvement
- Conducting RPA training for customers
- Carrying out research and develop artificial intelligence components to augment RPA capabilities
Requirements:
- Associate Degree or above in IT subjects
- At least 4 years experience in documentation, process analysis and design, requirement gathering and impact analysis
- Solid experience in business processing modelling using BPMN 2.0
- Certified developer in UiPath RPA software / Certified trainer in UiPath development software
- Ability to apply lean and design thinking in business process modelling
- Strong software engineering foundation
- Ability to work both independently and as part of a team with professionals at all levels
- Excellent oral/written communication to liaise with internal and external stakeholders
