- Provide 7 x 24 shift duty support
- Deliver task / request with following pre-defined processes
- Media Management in terms of record the media usage and handle the rotation of media according to manufacturer's recommendation
- Participate in deliver of Remote Hand Requests
- Participate in deliver of Equipment Dispatch and Delivery to make sure each delivery are stored in secured area, and the location to store
- Participate in incident manage for all incident related Data Centre Facility Management in the shift.
- Participate and monitor the change implementation for any Changes related to Data Centre Facility Management with quality work delivered.
- Generate and compose of performance Report
Knowledge and skill required:
- Willing to learn in Data Centre environment
- Sounds knowledge in general Data Centre environment and function
- Proactive, analytic, self-motivated, strong leadership with ability to drive and motivate the team
- Customer focus with good communications, presentation, and interpersonal skills
- Good interpersonal, communication and problem-solving skills
- Willing to work in shift rotation including overnight shift.
- Diploma in Computer Science, Information Systems, Business or related field.
- No IT expereince but willing to learn will be considered
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