Desktop Support Engineer (contract)

Job Title: Desktop Support Engineer (contract)
Contract Type: Contract
Location: San Po Kong, Wong Tai Sin District
Salary: Negotiable
Start Date: ASAP
Reference: 175569_1500893626
Contact Name: Alice Tong
Contact Email:
Job Published: July 25, 2017 15:29

Job Description

Desktop Support Engineer

Our client is looking for a junior Desktop Support Engineer on a contractual basis to provide onsite support services and perform regular backups and restoration.

Job Description

  • Install, diagnose, repair, maintain and upgrade all hardware and equipment to ensure optimal performance.
  • Perform onsite analysis, diagnosis, and resolution of desktop problems for end users, and recommend and implement corrective solutions.
  • Troubleshoot end-user workstations and related hardware and software.
  • Assess the need for and implement performance upgrades to MAC and PC boxes.
  • Complete administrative duties and document instances of desktop equipment or component failure, repair, installation and removal.
  • Liaise with third-party support and PC equipment vendors when necessary.


Core requirements

  • Minimum 2 years' experience in desktop client support or IT field.
  • Excellent technical knowledge of PC and desktop hardware.
  • Hands-on hardware troubleshooting experience.
  • Ability to operate tools, components, and understand technical manuals, procedural documentation, and OEM guides.
  • Analytical and problem-solving abilities, with keen attention to detail.

Interested parties please send your CV (Word format) to or contact Alice TONG at 2819 2983 for a confidential discussion.