Contract IPT Engineer (Subject to renew)

Location: Mong Kok, Yau Tsim Mong District
Job Type: Contract
Posted: 13 days ago
Contact: Man-e Yuen
Discipline:
Reference: 188640_1538703555

Duties:

  • Perform installation and maintenance service on telephony systems
  • Responsible for Call Centre migration
  • Manage implementation in Data Center
  • Handle BAU request


Requirement:

  • Diploma / Degree in Computer Science or equivalent
  • At least 2 years working experience in Voice/Contact Centre background
  • At least 1-2 years experience in Cisco IPT
  • Basic knowledge in Call Recording solutions such as Verint platform with concepts on LAN & WAN and voice telecommunication technologies such as SIP trunk, IDAM, IDAP
  • Good interpersonal and communication skills
  • Analytical, consulting, troubleshooting, communication and documentation skills
  • Good team player, proactive, self-motivated and open-minded
  • Proficiency in spoken and written in both Chinese and English