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Contract Service Engineer (Voice)

Job Title: Contract Service Engineer (Voice)
Contract Type: Contract
Location: Kowloon City, Kowloon City District
Industry:
Salary: Negotiable
Start Date: ASAP
Reference: 187768_1536113306
Contact Name: Benny Wong
Contact Email: benny.wong@peoplebank.asia
Job Published: September 05, 2018 10:08

Job Description


Our client is a leading Information Technology Solution Company in Hong Kong, they are looking for a Voice Service Engineer to support their team.

Responsibilities

  • Support a wide range of voice products including PBX, VoIP, SIP, etc. movement, change and maintenance
  • Responsible for the daily operation and administration work in the areas of Voice and Network aspect
  • Carry out Operation Center routine jobs as per defined procedures and work instructions
  • Develop documentation manual and provide briefing session of operation team
  • Act as the 1st customer contact point/technical helpdesk agent
  • Work closing with internal and relevant parties or service restoration, planned maintenance, drill or disaster recovery
  • Shift duty and 2nd tier support during non-office should be required



Requirement

  • High Diploma or above Holder in Electronic Engineering, Computer Engineering, Information Technology or equivalent
  • 3-5 years' experience in IPT/Networking installation or maintenance support
  • Holder of CCNA\CCNP and collaboration has advantage
  • Excellent interpersonal and presentation skills, and have a mature responsible and self-motivating attitude
  • Good customer services and able to work under pressure
  • Work independently and self initiative
  • Immediate availability is preferred



For interested parties, please click "Apply Now" to submit your CV.
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