Academic Requirements:
− Degree in Information Technology, Computer Science or equivalent
Job Requirements:
− Provide daily 2nd line technical support to users, especially on email services, desktop management and support, mobile device management.
− Assist in system upgrade, administration, and documentation update.
− Assist in problem analysis, report, and providing solutions to incidents.
− Assist in managing, troubleshooting and supporting desktop and device management, Office Automation software and IT infrastructure.
Attributes / Working Experience:
− Minimum 8 years experiences in IT Infrastructure and end-user support.
− Self-initiative and work with passion and a can-do attitude.
− Able to work independently and under pressure to meet defined schedule/deadline.
− Good team player.
− Sound problem solving and analytical skill.
− Good interpersonal and communication skills in written and spoken English and Chinese preferably including Putonghua.
− Experience in providing end-user support to senior management is an advantage.
− Experience in supporting sizeable and complicated IT infrastructure is an advantage.
− Possession of related IT certification is an advantage
For interested parties, please click "Apply Now" to submit your CV
"All information provided by applicants will be treated as strictly confidential and will be used for recruitment purposes only."
