Desktop Engineer - Financial Services

Job Title: Desktop Engineer - Financial Services
Contract Type: Permanent
Location: Kowloon, Hong Kong
Salary: Negotiable
Reference: 187441_1548409501
Contact Name: Wayne Cheung
Contact Email:
Job Published: January 25, 2019 17:45

Job Description

About the Company

Our client, a reputed financial services firm which is looking for a Desktop Engineer. This opening is suitable for candidates who want to work for a famous financial services firm. This firm has been performing very well financially and a rare, senior opportunity to handle important projects.

Key Requirements:

  • English should be fluent or native.
  • Key Technical Disciplines: Windows OS (Windows 10, Server 2008, 2012 and 2016), Active Directory, Networking, VoIP, Cisco, Anti-virus, Office 365, Azure, Mimecast, Meraki, SQL Server.
  • Experience: 0-3 years in a Service Desk/IT Support role (ideally in a fast-paced sales or professional services based organisation).
  • Higher Diploma or Degree Holder

Key Responsibilities:

  • Support and supply of desktop PCs, laptops, headsets, and peripherals
  • Troubleshooting IT issues across a wide range of technologies
  • Updating ticket management system to maintain detailed record of incidents/resolutions
  • Maintaining technical documentation to assist with Knowledge Management
  • Assisting the wider business with project related work; including office moves etc.
  • Maintaining the Asset Database

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