Enterprise Senior Engineer (IP)

Location: Tsim Sha Tsui, Yau Tsim Mong District
Job Type: Permanent
Posted: 28 days ago
Contact: Jacky Ng
Discipline:
Reference: 178880_1539593791
  • The Largest telecommunication equipment manufacture in the world
  • Second largest smartphone manufacturer in the world.
  • Fortune Global 500
  • Rare opportunity can not be missed. If you Qualify below, click apply Now!!
  • Responsibilities:

    • Provide post-sales technical service to customers in the region of Hong Kong, and Macau, the involved products including Router, Switch, Firewall, xPON, Optical Transmission, VoIP etc.
    • Supervise on site activities of equipment installation and equipment commissioning.
    • Work with customers on site to perform the activities of equipment acceptance testing, service cutover, software upgrade and system modification.
    • Work with sales team to provide technical advices for RFP and project tendering, and to carry out the POC testing and product demonstrations.
    • Solve the network problems and response to customer's enquiries and complaints,
    • Provide technical and products training to customers and partners.

    Requirements:

    • Bachelor degree or above in Electronic Engineering, Telecom Communications Engineering, Computer Science or other related disciplines;
    • 5 years of working experience in post-sales technical support for Networks
    • Knowledge about IP technologies, such as routing protocols, MPLS, VPN, network resilience protocol, QoS and network security.
    • HCNA or CCNA certificate.
    • Customer service oriented and able to work effectively under pressure.
    • Proficiency in English and Chinese is a must, Mandarin is preferred.