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Helpdesk Support Engineer

Job Title: Helpdesk Support Engineer
Contract Type: Contract
Location: Hong Kong, Hong Kong
Industry:
Salary: Negotiable
Reference: 175460_1501241991
Contact Name: Man-e Yuen
Contact Email: man-e.yuen@peoplebank.asia
Job Published: July 28, 2017 19:39

Job Description


Duties:

  • Provide remotely and on-site technical and user support
  • Setup and configure desktop, networking devices, LAN / WAN administration, Windows, MS Office and Active directory etc
  • Keep customers informed about the status and progress of their inquiries
  • Provide immediate end-user support and troubleshooting on server and office application


Requirements:

  • Higher Diploma or above in Computer Science / Computer Engineering or related discipline
  • At least 3 years hands-on on-site service support experience
  • Capable of communicating with clients in English when necessary
  • Self-motivated and well-organized
  • Positive attitude with good communication skills and customer service skills



Interested parties, please send your CV (in word format) to myyuen@peoplebank.asia or contact me at 2819 2984 for further discussion.