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IT Helpdesk Support (Contract + Welcome Fresh Grad)

Job Title: IT Helpdesk Support (Contract + Welcome Fresh Grad)
Contract Type: Contract
Location: Hong Kong
Industry:
Salary: Neg
Start Date: ASAP
Reference: 202954
Contact Name: Alice Tong
Contact Email: alice.tong@peoplebank.asia
Job Published: August 09, 2022 11:44

Job Description

More than 1 position

  • Coordinate End User PC standards development and operational roadmap planning with the appropriate internal teams and suppliers relating to services for delivered to the enterprise
  • Coordinate End User PC related activities such as project, deployments / upgrades with the appropriate internal teams and suppliers
  • Ensure appropriate reporting and metrics are being delivered to Manager
  • Analysing, solving technical problems regularly and identify trends for recurring problems, if any, and reduce or eliminate such problems.
  • Coordinate with PC and mobile device vendor/partner to deliver quality IT service
  • Assisting users by providing training and clarification of problems
  • Lead and train junior staff on business and technical knowledge
  • Provide Senior Executive Support

Requirements

  • 3 years of relevant experience
  • Good technical skill and support experience on O365 and its application
  • Good level of knowledge on LAN, WAN, AD and Desktop application support
  • Effective communication and good people skill
  • Less expereinced / Fresh graduates will be considered

Interested parties please share your resume by Apply Now. Thank you.