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IT Services Supervisor (Luxury Retail)

Job Title: IT Services Supervisor (Luxury Retail)
Contract Type: Permanent
Location: Hong Kong
Industry:
Salary: Negotiable
Reference: 248068
Contact Name: Michelle Ho
Contact Email: michelle.ho@peoplebank.asia
Job Published: July 08, 2022 15:37

Job Description

Our client is a well-known luxury retail brand from Europe.

Leading a team, this position will be responsible overseeing the service delivery and provide daily technical support to users.

Responsibilities:

  • Provide end-users technical IT support for both office and retail stores
  • Assist in server administration, troubleshooting and backup
  • Provide end-user software applications and computer hardware support
  • Manage and communicate with vendors on delivering IT supporting services
  • Perform incident and service request management

Requirements:

  • Degree holder in Information Technology, Computer Science or related discipline
  • Minimum 3 years' experience in technical support
  • Familiar with computer hardware, servers, network, handheld devices and retail system
  • Proven experience in end-user facing
  • Fluent communication, both written and spoken, in English and Chinese (both Cantonese and Mandarin)

To apply online, please click the 'Apply' button below. For a confidential discussion about this role please contact Michelle Ho at +852 2833 4182.