IT Support Engineer (1-year renewable contract)

Job Title: IT Support Engineer (1-year renewable contract)
Contract Type: Contract
Location: Tsuen Wan District, Hong Kong
Salary: Neg.
Start Date: ASAP
Reference: 207783_1606461861
Contact Name: Alice Tong
Contact Email:
Job Published: November 27, 2020 15:24

Job Description

Key Responsibilities:

  • Provide technical support, incident handling and service improvement services and advice to client on system components of the system
  • Perform installation, configuration, administration and troubleshooting
  • Handle incidents and liaise with external vendors on hardware and application software
  • Provide system helpdesk support and change request


  • Diploma or above in Information Technology or equivalent
  • Minimum 3 years or above IT experience on system support and administration
  • Experience in IT system helpdesk support, handling change requests and user requests
  • Experience in supporting physical and/or virtual servers
  • Experience in administration, support and operation on hypervisor, storage or server components is preferred
  • Experience in Linux Red Hat is preferred
  • Willing to work on shift per day (3 shifts per day) to ensure 7 x 24 support to the system
  • Candidates with more experience will be considered as Senior System Engineer

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