System support - Renewable Contract

Location: Admiralty, Central and Western District
Job Type: Contract
Posted: 9 days ago
Contact: Girly Yeung
Discipline:
Reference: 246616

Successful candidate will be seconded to our client in public sector:


Project Nature:
Implementation and ongoing system support of IT infrastructure systems, websites, computer systems and related IT projects (including enhancement or revamp of existing systems, implementation of new systems and conducting IT security risk assessment and audit exercises)

Job Description:

  • To provide frontline and helpdesk services to users
  • To participate in configuration and installation of office automation application, network equipment and
    networking software
  • To provide support services to perform web accessibility checking of the websites
  • To diagnose and resolve technical problems of the IT systems
  • To interact and follow up with vendors for maintenance and fault reported
  • To perform housekeeping and maintain the inventory of IT systems
  • To provide perform webmaster services to websites
  • To produce and maintain documentation of IT systems
  • To assist in performing security risk assessment and security audit
  • To assist in procurement of hardware, software and related services
  • To assist in quality assurance of project deliverables
  • To oversee the compliance of IT systems with government regulations, policies, guidelines and industry standards
  • To provide services, upon request, at remote offices or other locations on any days including Saturdays,
    Sundays and public holidays outside normal business hours
  • To carry out other duties which may be assigned for achieving project objectives

    Requirement Details:
  • Higher Diploma or above in Computer Science, Information Technology or equivalent
  • Mininmum 4 years' experience in IT with 1 year experience in similar capacity
  • Solid knowledge and experience in user support
  • Proficient in mobile/wireless technologies
  • Experience in network products including switches, routers, security appliances and network management tools
  • Complete understanding of TCP/IP networking, DNS, DHCP, and other system protocols, as well as messaging security
  • Experience in the Microsoft Active Directory Administration and File Server System
  • Experience in server virtualization and video conferencing solution
  • Knowledge of Microsoft Exchange and Lotus Domino technologies, as well as operating systems and
    application architectures is an advantage
  • Experience in the implementation of remote access solution in particular the SSL VPN is preferred