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Voice Engineer (DC)

Job Title: Voice Engineer (DC)
Contract Type: Contract
Location: Tai Kok Tsui, Yau Tsim Mong District
Industry:
Salary: Negotiable
Reference: 177326_1505458431
Contact Name: Man-e Yuen
Contact Email: myyuen@peoplebank.asia
Job Published: September 15, 2017 14:53

Job Description


Responsibilities:

  • Project Management include but not limited to project planning, coordination and supervision.
  • Responsible for Call Centre migration.
  • Vendor management.
  • Testing strategy planning.
  • Manage implementation in Data Center.
  • Troubleshooting for customer reported problem.


Requirement:

  • Diploma or Degree in Computer Science or equivalent.
  • At least 5 years working experience with Voice/Contact Centre background (Server background will also be considered).
  • Solid experience on Oracle SBC and Nuance is preferred.
  • Willing to work under pressure and odd hours working.
  • Good interpersonal and communication skills.
  • Analytical, consulting, troubleshooting, communication and documentation skills.
  • Good team player, proactive, self-motivated and open-minded.
  • Proficiency in spoken and written in both Chinese and English

Interested parties, please send your CV to myyuen@peoplebank.asia or contact me at 2819 2984 for job details.

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