- Project Management include but not limited to project planning, coordination and supervision.
- Responsible for Call Centre migration.
- Vendor management.
- Testing strategy planning.
- Manage implementation in Data Center.
- Troubleshooting for customer reported problem.
- Diploma or Degree in Computer Science or equivalent.
- At least 6 years working experience with Voice/Contact Centre background (Server background will also be considered).
- Solid experience on Oracle SBC and Nuance is preferred.
- Willing to work under pressure and odd hours working.
- Good interpersonal and communication skills.
- Good team player, proactive, self-motivated and open-minded.
- Proficiency in spoken and written in both Chinese and English.