Voice System Engineer (Renewable Contract)

Location: Hong Kong, Hong Kong
Job Type: Contract
Posted: 16 days ago
Contact: Alice Tong
Discipline:
Reference: 194697_1557372139


Responsibilities

  • Implement and support systems to the VoIP and Voice Recording environment in Bank.
  • Deploy, configure, test, and maintain voice systems of the Bank.
  • Perform VoIP related ongoing performance tuning, upgrades, and resource optimization as required.
  • Perform proactive system monitoring, verifying the integrity and availability of VoIP infrastructure.
  • Handle BAU request and problem case from business user.
  • Communicate effectively with supervisors, peers, project managers and end-users.



Requirements

  • Bachelors' Degree in Computer Science, Engineering or other information technology-focused field of study.
  • 2+ years IT infrastructure experience supporting VoIP infrastructure in financial services company
  • Experience with Call Recording solutions will be definitely advantage.
  • Knowledge on VoIP concepts such as SIP trunk, SBC, TDM, IDA is a plus.
  • CCNA network/voice certification or similar is a plus.
  • Proficiency in both English and Chinese; fluency in Putonghua and other dialects an advantage
  • Require working on odd hours.

Interested parties please send your resume by Apply Now.