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Voice System Engineer (Renewable Contract)

Job Title: Voice System Engineer (Renewable Contract)
Contract Type: Contract
Location: Hong Kong, Hong Kong
Industry:
Salary: Negotiable
Start Date: ASAP
Reference: 194697_1557372139
Contact Name: Alice Tong
Contact Email: alice.tong@peoplebank.asia
Job Published: May 09, 2019 11:22

Job Description


Responsibilities

  • Implement and support systems to the VoIP and Voice Recording environment in Bank.
  • Deploy, configure, test, and maintain voice systems of the Bank.
  • Perform VoIP related ongoing performance tuning, upgrades, and resource optimization as required.
  • Perform proactive system monitoring, verifying the integrity and availability of VoIP infrastructure.
  • Handle BAU request and problem case from business user.
  • Communicate effectively with supervisors, peers, project managers and end-users.



Requirements

  • Bachelors' Degree in Computer Science, Engineering or other information technology-focused field of study.
  • 2+ years IT infrastructure experience supporting VoIP infrastructure in financial services company
  • Experience with Call Recording solutions will be definitely advantage.
  • Knowledge on VoIP concepts such as SIP trunk, SBC, TDM, IDA is a plus.
  • CCNA network/voice certification or similar is a plus.
  • Proficiency in both English and Chinese; fluency in Putonghua and other dialects an advantage
  • Require working on odd hours.

Interested parties please send your resume by Apply Now.