Associate Director – Governance & Operations (NGO)

Associate Director – Governance & Operations (NGO)

Location:

Hong Kong Island 

Industry:

Service Management

Contact Name:

Yuki Leung

Date Published:

27-Aug-2026

You will drive the overarching governance, operational administration, and service delivery across welfare operations to uphold organization-wide standards. Leading policy formulation and strategic IT initiatives, you will optimize service compliance, cross-departmental financial and personnel workflows, and multi-stakeholder relationships.

Responsibilities

  • Oversee overall administration, service expansion, and welfare program execution in alignment with institutional goals
  • Formulate, evaluate, and refine operational policies for the social services division
  • Monitor service unit performance and enforce full compliance with regulatory welfare framework guidelines
  • Maintain strategic communication and collaborative relationships with internal and external stakeholders
  • Partner with internal teams to streamline financial planning, budget allocation, and human resources processes
  • Spearhead information technology strategies and digital initiatives to enhance administrative efficiency
Requirement
  • Recognized university degree or above, preferably in Accounting, Finance, or Corporate Governance; a strong background in financial management or corporate operations will be a distinct advantage
  • At least 10 years of progressive management experience with proven administrative and analytical acumen
  • Comprehensive knowledge of public funding mechanisms, welfare grant management, and service performance monitoring systems
  • High proficiency in written and spoken English and Chinese
  • Strong competency in business software applications and modern operational technology tools
  • Track record of leading cross-functional teams and managing complex organizational workflows
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