Digital Business Analyst (Loan Projects), Banking

Digital Business Analyst (Loan Projects), Banking

Location:

Hong Kong 

Industry:

Business / Systems Analyst

Contact Name:

Yuki Leung

Date Published:

10-Nov-2026

You will drive end-to-end digital business analysis for loan initiatives at Hang Seng Bank, translating business goals into testable requirements that enhance online sales and customer conversions. You will collaborate across product, design, and engineering teams within an agile framework to deliver high-impact digital platform solutions.

Responsibilities

  • Manage business requirements and traceability for digital loan product deliveries
  • Elicit requirements through stakeholder workshops and translate them into epics, user stories, and acceptance criteria
  • Partner with product owners to prioritize backlogs and ensure sprint readiness
  • Coordinate User Acceptance Testing, defect triage, and release readiness verification
  • Facilitate cross-functional collaboration between UI/UX, engineering, architecture, and business stakeholders
  • Maintain clear documentation for customer journeys and technical decisions in Confluence
Requirement
  • At least 5 years of experience in digital business analysis, project management, or loan product management
  • Demonstrate a proven delivery record in online sales or digital platform initiatives within financial services
  • Apply solid understanding of user-centered design, Agile methodologies, and best practices
  • Exhibit strong analytical, problem-solving, and written or verbal communication skills
  • Utilize hands-on experience with JIRA and Confluence for delivery management
  • Communicate fluently in English and Chinese, with Putonghua preferred
 
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