Responsibilities
- Lead end-to-end technical consultations and solutions architecture for top-tier enterprise clients.
- Manage simultaneous customer migrations and complex integration projects across APAC and GCR regions.
- Collaborate with sales leadership to identify, architect, and deliver new technical opportunities.
- Translate client feedback and technical issues into actionable insights for product development teams.
- Build data-driven frameworks to guide architecture decisions and influence cross-functional stakeholders.
- Implement structured operational workflows to ensure rapid resolution of high-priority client support tickets.
- Standardize technical deployment procedures to maximize operational scale and solution performance.
- Mentor and participate in interviewing and onboarding new technical consulting team members.
- Degree in Computer Science, STEM, or equivalent hands-on technical industry experience.
- Background in client-facing technical consulting, solutions architecture, or sales engineering roles.
- Fluency in both Mandarin and English for executive-level client engagement.
- Expertise in Identity and Access Management (IAM), IDP/IDaaS, SSO, and enterprise access governance.
- Experience delivering enterprise architecture, cloud systems, API integrations, and security frameworks.
- Proven track record leading large-scale IAM implementations and digital migrations for GCR clients.
- Literacy in generative AI applications to optimize workflows, productivity, and technical solutions.
- Experience working within web, mobile, enterprise tech stacks, or AdTech and digital marketing platforms.