Field Service Engineer (IT Infrastructure)

Field Service Engineer (IT Infrastructure)

Location:

Hong Kong 

Industry:

Database

Contact Name:

Jasmine Yiu

Date Published:

02-Nov-2026

Responsibilities:
The successful candidate will be responsible in the following areas:
 
  • Work on field maintenance work for server, storage, tape library, workstation hardware, telecom, cabling and data centre facilities at data centres and customer offices
  • Operation support based on senior engineer instructions and customer need
  • Assist in incident troubleshooting and configuration management for equipment
  • Support infrastructure work such as patching, DR drill, backup recovery
  • Onsite working during non-office hours when required

Requirements:
 
  • Diploma / Higher Diploma holder in Computer Science, IT or related discipline
  • 1-4 years relevant IT experience
  • Willing to learn from a multi-DC strategic enterprise system
  • Good team player
  • Must possess excellent communication skills in Cantonese and English
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