- Welcome and assist clients, visitors, and guests at the Wealth Centre
- Deliver professional and efficient customer service to ensure an excellent client experience
- Handle reception duties and respond to customer enquiries promptly and accurately
- Support daily administrative and operational activities of the Wealth Centre
- Maintain accurate records and documentation in accordance with internal procedures
- Previous customer service experience in the banking industry
- Strong customer-oriented mindset with a passion for service excellence
- Positive attitude, detail-minded, proactive, and eager to learn
- Proficient in written and spoken English and Chinese, with the ability to communicate in Putonghua is a plus