- Manage the day-to-day operations of the IT Team, includes end-user and infrastructure support
- Provide both supervision & hands-on support for service requests, incidents and change management for server / network and system monitoring
- Enhance and improve the effectiveness of document / analyze system and business processes, manage and control IT Infra / Communications Project Management of IT and Applications
- Design, develop, implement and coordinate IT policies, Security Policies and procedure
- Initiate improvement actions and drive for IT service improvement
- 4 years of work experience for managing Infrastructure & IT Systems
- Working experience in hospitality or hotel management system is an advantage
- IT Service oriented, effective coordinator with SMEs, Vendors, Solution Provider and right Escalation tactics
- Identify problematic areas and implement strategic solutions on time
- Fluent speaking in English, Cantonese, Mandarin & Good command of Communication