Key Responsibilities:
- Elicit, analyse, and document business requirements and user stories for digital products.
- Support idea generation using market research and Design Thinking for customer journey mapping.
- Manage and groom the product backlog in an Agile environment.
- Collaborate with UX, Engineering, and QA teams throughout the development lifecycle.
- Support testing (UAT, in-sprint, live) to ensure solutions meet business needs.
- Conduct impact analysis and feasibility studies for new solutions.
- Work with stakeholders to optimize digital content and user experience.
- At least 2 years' experience as a Business analyst in digital banking/financial services.
- Strong knowledge of Agile, Design Thinking, and digital platforms.
- Proficient with JIRA, Confluence, and Microsoft Teams.
- Languages: English and Chinese
- Proactive, "can-do" attitude with the ability to think creatively.