Sucessful candidate will be seconded to our client in Public Sector:
Project Nature:
- Deliver the general helpdesk support services of PC workstations and maintain IT systems for all over branches
Job Description:
- Provide helpdesk support of IT systems, including the handling of query/incident reported from users and undertake the daily support of IT systems
- Provide remote support on software configuration and customization to workstation, such as Lotus Notes / Outlook client installation and administration, anti-virus and Endpoint Detection and Response (EDR) software setup, office suites support and Windows platforms (Windows 10 and Windows 11) support
- Perform on-site technical support on hardware/software installation, relocation work of systems (PC, monitors, printers, barcode readers and etc), OS image cloning, software or application programs installation
- Assist in project rollout such as contractor co-ordination, accessories installation, PC data migration, data erasure activities, on-site standby support and etc
- Perform daily health-check on the IT systems, and Data Centre monitoring and tidy up
- Perform computer inventory taking and audit exercise in various offices
Requirement Details:
- Minimum 5 subjects passed in HKCEE/ HKALE / HKDSE including English and Chinese language
- Must have atleast 3 years' of working experience in IT support/ PC Lan Support
- Must have atleast 2 years' experience in PC with Windows environment
- Experience in customer support in technical aspect is an advantage
- Work in various branch location is required
- Overtime work, irregular hours work and work on Sat/Sun are required when necessary
- Criminal record check is required
Contract IT Assistant
Contract IT Assistant
Location:
Tsuen Wan
Industry:
IT Support / Helpdesk
Contact Name:
Girly Yeung
Date Published:
30-Jan-2026