Contract Senior IT Assistant

Contract Senior IT Assistant

Location:

Sha Tin 

Industry:

Network

Contact Name:

Girly Yeung

Date Published:

18-Nov-2025

Successful candidate will be seconded to our client in Public Sector to provide general support to various network services, for maintaining a reliable and secure ICT infrastructure to support the non-stop IT application platform for serving both the community and internal office operations with respect to the increasing network loading and IT security challenges

Job Duties:
- Examine the current configuration for each router and propose the improvement work
- Coordinate site works with all related parties including, but not limit to, hardware vendors and venue users
- Be responsible in reconfiguring routers, switches and all other accessories in order to resume service after replacement work
- Assist in the troubleshooting and support for the Mobile Network and ISP related Network
- Provide general network support
- Coordinate any replacement work/project related to the system
- Assist in PC/server/network hardware installation and configuration works, e.g. LAN/WAN/VPN equipment installation/ reconfiguration and infrastructure service setup
- Provide general support service to staff as required for various network services
- Provide proactive monitoring and conduct preventive measures to address any security vulnerabilities of infrastructure service
- Configure new hardware and software
- Assist in IT equipment inventory transfer
- Assist in IT equipment procurement
- Maintain the network information of each venue
- Perform on-call support and other duties as required, and work outside normal working hours if necessary

Requirement Details:
- Diploma or above on Information Technologu, Computer Science or equivalent
- Minimum of 5 years' hands-on experience in IT and 5 years' in similar capacity
- Must have supervisory/ lead experience
- Minimum of 1 year experience in HKSAR Government Projects
- At least 3 years of work experience in the role of Network / System Engineer
- At least 3 years of hands-on experience on network equipment setup including Cisco routers, switches
- Familiar with Microsoft products, Windows Server 2012/2016/2019, TCP/IP networking, and network device configuration
- Hands-on experience on project coordination
- Hands-on experience on-site inspection for network setup
- Hands-on experience on cabling management
- Hands-on experience and knowledge on firewall configuration is preferable
- Hands-on experience on Ruijie and H3C routers and switches is preferable
- Holder of CCNA or equivalent is preferred
- Good command of English and Chinese in both written and oral
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