- Perform infrastructure support, e.g., desktop, printer, network, Active Directory, and Microsoft 365 (Outlook, SharePoint, OneDrive, Teams, Exchange Online, Endpoint management)
- Manages user accounts, permissions, licenses, and security policies to ensure seamless communication and cooperation.
- Communicate and collaborate with colleagues and superiors to bridge the gap between technical and non-technical stakeholders, ensuring effective alignment and understanding
- Provide technical assistance and support to end-users experiencing software application issues.
- Work closely and coordinate IT project activities with internal departments and external vendors
Experience Needed:
- At least 3 years of experience in a Microsoft 365 Environment
- Proficiency in Microsoft 365 Office suite, Exchange Online, Outlook, Teams IM, collaboration and voice, Security and Compliance Management, SharePoint Online, and Endpoint Management
- Can work in a multi-cultural environment
- Good communication skills in Cantonese and English
- immediately available is highly preferable