- Perform second tier support to all ITD hosting services and facilities
- Act as an on-site liaison with the Technical Services Department to resolve incidents related to Fire Services, UPS, power supply and cooling systems within hosting facilities
- Manage access control for works and equipment ingress or egress in CR/CC areas and ensure inventory records and dashboards are accurately updated
- Inventory management and documentation of newly acquired Communications Room/Cupboard (CR/CC) from project teams, such as 3RS, T2E, and T2C etc
Experience Needed:
- Bachelor's degree in information technology, Computer Science, Engineering or related disciplines
- 5 years of relevant experience supporting enterprise or institutional data centres or operations centres
- Solid knowledge and hands-on experience with data centre infrastructure O&M, including scheduled drill planning and emergency response procedures
- Proficient in Microsoft Office applications at an advanced level