IT Services Supervisor (Luxury Retail)

Location: Hong Kong
Job Type: Permanent
Posted: over 1 year ago
Contact: Michelle Ho
Reference: 248068

Our client is a well-known luxury retail brand from Europe.

Leading a team, this position will be responsible overseeing the service delivery and provide daily technical support to users.


  • Provide end-users technical IT support for both office and retail stores
  • Assist in server administration, troubleshooting and backup
  • Provide end-user software applications and computer hardware support
  • Manage and communicate with vendors on delivering IT supporting services
  • Perform incident and service request management


  • Degree holder in Information Technology, Computer Science or related discipline
  • Minimum 3 years' experience in technical support
  • Familiar with computer hardware, servers, network, handheld devices and retail system
  • Proven experience in end-user facing
  • Fluent communication, both written and spoken, in English and Chinese (both Cantonese and Mandarin)

To apply online, please click the 'Apply' button below. For a confidential discussion about this role please contact Michelle Ho at +852 2833 4182.