NOC Engineer

Location: Wan Chai
Job Type: Permanent
Posted: about 2 months ago
Contact: Jasper Tsang
Discipline:
Reference: 259419

Our client is an international telecommunications provider who is looking for a NOC Engineer to join their global team.

The responsibilities will include but not limit to:

  • Provide Tier 1 support to perform troubleshooting and solve clients' voice network issues
  • Monitor and perform daily routine checking for mobiles, voice networks and system health
  • Prepare documentations, and update clients inquires tickets
  • Work closely with Tier 2 and Tier 3 teammates to perform appropriate actions to resolve technical faults
  • Be on call 24x7 for escalations from the operation center



Requirements

  • Higher Diploma and above in Computer Science, Information Technology, or a related field.
  • Experience in Data and Voice communication field
  • Good customer service and interpersonal skills
  • Self motivated and customer oriented
  • Being on call 24x7 support are required
  • Good command of both written and spoken English and Chinese
  • Welcome Fresh Graduates & IANG