Senior Service Desk Agent (renewable contract)

Job Type: Contract
Posted: over 5 years ago
Contact: Alice Tong
Reference: 180141_1515150914

Job Description:

  • With solid Service Desk experience and generic IT knowledge
  • Perform level 1 support on troubleshooting, incident Ticket Escalation
  • Provide IT system usage support to clients' end users
  • Maintain Service Level Agreement on providing technical support service
  • Responsible ticket resolving according to case severity


  • Higher Diploma or above in Computer Science or other related subjects
  • 3+ years working experience in helpdesk support or IT support call handling
  • Good communication and presentatio skills
  • Less experience candidates will be consider as Service Desk Agent

Interested parties please click Apply Now or contact Alice Tong by 2819-2981