System Analyst (Infrastructure)

Job Type: Contract
Posted: over 4 years ago
Contact: Benny Wong
Reference: 198537_1570156671

Our client is a International insurance company, they are looking for a System Analyst with hand on Networking experience candidate for our client expanding team.

  • Troubleshooting and solving computer system faults or problems, including operating systems, email application (O365) and network
  • Maintaining all network devices including switch, firewall and router
  • Managing IT Infrastructure projects with Suppliers and Application team
  • Providing support documentation, including procedural manuals, to ensure that computer operation & helpdesk processes are in compliance with corporate IT policy & standard
  • Document all problems and support issues; work with vendors, local & regional IT teams and end users to resolve them
  • Manage user accounts and the related systems security aspects
  • Work on assigned tasks from inception to post-implementation (or refer to 3rd parties, if applicable)
  • Prioritizing and managing several open cases at one time
  • Managing vendors relationship to ensure deployment of quality outsourcing services
  • Test & implement new network infrastructure (MPLS)
  • Setup disaster recovery (DR) site and act as IT DR coordinator for annual DR drills
  • Prepare and Manage ISO27001 IT audit with Internal/External auditors
  • Assist IT manager to update weekly IT status report


  • Bachelor of Science degree in Computing Science or related discipline
  • At least 5 years solid experience in IT Network and Infrastructure
  • Hands on network maintenance experience including LAN, WAN, VPN, MPLS
  • Certified Cisco Network Engineer
  • Experience in Cisco router, switch and firewall configuration
  • Experience in maintenance of Windows and Linux system (Windows Server 2008/2012/2016, RedHat Linux)
  • Experience in maintenance of VMWare Virtualization & SAN Storage system
  • Experience in supporting Microsoft O365 Email System
  • Experience in Cisco CUCM call logging systems would be an added advantage
  • Understand IT Change Management Control and Users Acceptance Test (UAT)
  • Work independently
  • Good trouble shooting, problems solving and communications skills
  • Fluent in both spoken and written English

Interested parties please send your resume by Apply Now.