Contract Business Analyst (Temp to Perm)

Responsibilities:

• Implement and formulate solutions to automate data extraction/ workflow/functions for internal and client report generation, correspondence generation, MI report & dashboard generation, process status notification generation
• Support the analysis and formulation of business case benefits including historical data collection, data quantification and validation and setting up benefits tracking mechanisms
• To rebuild the production control and establish and maintain the operating procedure manual
• Follow up on resolution of business/system problems/complaints
• Drive requirement gathering activities via interviews, workshops and meetings with stakeholders
• Responsible for the documentation and subsequent approval of business requirements in the Business Requirements Specification (BRS)
• Review functional specifications, use cases and other technical documents with IT project staff to ensure business requirements are adequately reflected in technical planning documents
• Assist in the design phase by being an effective liaison between IT and business users in clarifying business requirements and IT solutions
• Assist in business users to define and execute User Acceptance Tests (UAT) and Implementation Verification Tests (IVT) in line with quality and project governance processes
• Coordinate and facilitate the project execution related activities
• Assist in the development of robust project business cases
• Other ad hoc project tasks as assigned

Requirements:

• University graduate, preferably in Business, Finance, e-Commerce, IT or related disciplines
• Over 1 to 3 years years solid business analysis experience
• Experience in mobile apps, CRM, digital initiatives
• Broad knowledge of financial services and/or insurance industry desirable.
• Strong financial analysis / business analysis skills
• Excellent written and oral communication skills in English and Chinese
• Candidate with less/more experience will be considered as Assistant Business Analyst