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Operator / Team Leader

Job Title: Operator / Team Leader
Contract Type: Permanent
Location: Hong Kong, Hong Kong
Industry:
Salary: Negotiable
Reference: 175400_1500373863
Contact Name: Man-e Yuen
Contact Email: man-e.yuen@peoplebank.asia
Job Published: July 18, 2017 18:31

Job Description


Operators
Duties:

  • Responsible for operation of computer system and IT infrastructure in Operation Center
  • Operate and maintain the building facilities inside Operation Center
  • Carry out installation work of server rack and network cable
  • Carry out fault identification and restoration job on IT system, network and infrastructure
  • Communicate with customers on service provisioning and service restoration tasks.
  • Require to work in 7 x 24 shift duties


Requirements:

  • Diploma holder in Information Technology / Form 5 or DSE graduate with 1 year related experience
  • At least 1-2 years hands-on experience in Data Center
  • Basic operation skills on various OS system (Windows, Linux/Unix)
  • Good communication in both English and Chinese



Team Leader
Duties:

  • Lead a small team to carry out Cloud service provision
  • Support tier 1 restoration of Cloud services
  • Plan resource and manage the operation in Data Center meeting the requirement of ISO20000 & 27001
  • Carry out emergency support duties in Data Center
  • Assist supervisor to formulate operation procedures
  • Require to work in 7 x 24 shift duties


Requirements:

  • Higher Certificate in Information Technology
  • At least 5 year experiences in Data Center
  • Acquired Certified Data Ceter Professional (CDCP) qualification
  • Acquired ITIL or VMware Certified Professional (VCP) is a plus
  • Customer Oriented
  • Good communication in both English and Chinese
  • Good leadership and interpersonal skills