System Engineer (IT Support Manager) - Financial Services

Job Title: System Engineer (IT Support Manager) - Financial Services
Contract Type: Permanent
Location: Central and Western District, Hong Kong
Salary: Negotiable
Reference: 188488_1546827625
Contact Name: Wayne Cheung
Contact Email:
Job Published: January 07, 2019 10:20

Job Description

Our client, a reputed financial services firm which is looking for a System Engineer. This opening is suitable for candidates who want to work for a famous financial services firm. This firm has been performing very well financially and a rare, senior opportunity to handle important projects.

System Engineer - Junior IT Support Manager

Key Responsibilities:

  • Provide customer support and help desk services (application and infrastructure)
  • Work with Customer Service team to analyze, identify root cause to problems and provide solution to customers in the shortest time
  • Take the ownership to keep track of application issues and their status
  • Assist in hardware/software/network monitoring, maintenance, installation and deployment tasks

Required Experience/Skills:

  • Degree in computer science or related disciplines
  • Minimum 3 - 5 year's relevant experience in providing server application support
  • Strong troubleshooting and problem solving skill
  • Certification in MS technologies (MCSE/MCSA/MCDBA) and IT Project Management are preferred
  • Hands on system management/installation/configuration in MS Windows Server/Linux environment, MS SQL Server, MySQL, Tomcat, Java etc.
  • Understanding of core networking concepts and services such as TCP/IP, DHCP, DNS, switching, routing and WAN/ISP connectivity
  • Previous experience in supporting time critical financial application or knowledge in Bullion/Forex market is highly preferred.