System Support Engineer (1-year renewable contract)

Location:
Job Type: Contract
Posted: over 3 years ago
Contact: Alice Tong
Discipline:
Reference: 208758_1610603223

Responsibility:

  • Report to Project Manager to perform work in the client offices;
  • Perform data analytics including data collection, consolidation, entry, analytic and management;
  • Collaborate with team members, project partners and external vendors to manage web site data to ensure they are accurate and up-to-date;
  • Collaborate with team members, project partners and external vendors to manage site content, style and layout including images, graphics, videos and artwork;
  • Work with team members, project partners, teachers and external vendors to provide technical support, system administration, configuration and programming to all technical platforms including Learning Platform for teaching and E-Platform for information and resources distributions;
  • Work with project partners and external vendors on survey data collection and verification;
  • Produce documentations related to operation, system platform and administration;
  • Perform such other duties as may be assigned by the client from time to time.


Requirement:

  • Higher Diploma or above in IT/Computer Science or related discipline;
  • Minimum 3 years' working experience in user and technical support, system development or administration, data analytic, reporting and dashboard building etc.;
  • Good in Excel and data analysis skills;
  • Knowledge in Tableau / WordPress / graphical design / web site development will be an advantage;
  • Mature, positive and pro-active working attitude;
  • Excellent interpersonal and communication skills;
  • Able to work independently and collaborate with team in a proactive manner;
  • Good command of spoken and written English and Chinese.

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