Contract Deskside Support Engineer (Subject to renew)

Location:
Job Type: Permanent
Posted: 9 months ago
Contact: Man-e Yuen
Discipline:
Reference: 257739

Duties:

  • Provide deskside support to end users through email, phone, zoom or in person
  • Providing technical on-site, face to face End User IT support, including IMAC, PC troubleshooting, problem resolution and maintenance
  • Have a broad background in hardware support for both laptops & mobile phones (iOS/Android)
  • Provides end to end user support, advice and guidance around Document recovery, Emails & Personal Folder recovery, Data management, Mobile Managed Provisioning / User Support
  • Both back office users and clinics IT support might require

Requirements:

  • Diploma/ or above in IT subjects
  • At least 3 years working experience in providing on-site IT support
  • Holder of related IT certificates will be an advantage
  • Good spoken in English and Cantonese
  • Less experienced candidates are also considered
  • Safety Card is required
  • Location:

- Primary Working Location: Lai Chi Kwok
- Other Working Location: Kowloon Bay/Central/TST or other customer locations