Duties:
- Provide deskside support to end users through email, phone, zoom or in person
- Providing technical on-site, face to face End User IT support, including IMAC, PC troubleshooting, problem resolution and maintenance
- Have a broad background in hardware support for both laptops & mobile phones (iOS/Android)
- Provides end to end user support, advice and guidance around Document recovery, Emails & Personal Folder recovery, Data management, Mobile Managed Provisioning / User Support
- Both back office users and clinics IT support might require
Requirements:
- Diploma/ or above in IT subjects
- At least 3 years working experience in providing on-site IT support
- Holder of related IT certificates will be an advantage
- Good spoken in English and Cantonese
- Less experienced candidates are also considered
- Safety Card is required
- Location:
- Primary Working Location: Lai Chi Kwok
- Other Working Location: Kowloon Bay/Central/TST or other customer locations
