IT Engineer (Renewal Contract)

Location: Hong Kong
Job Type: Permanent
Posted: 19 days ago
Contact: Jasper Tsang
Discipline:
Reference: 260451

Responsibilities

  • Provide remote support to APAC end users for software, desktop, hardware, and application-related issues.
  • Perform system monitoring and ensure infrastructure & network health.
  • Manage IT inventor record and IT Asset management on the device in office.
  • Understand and adhere to company policies in helping IT team to maintain and use IT equipment.
  • Regular incident review and action plan proposing and monitoring.
  • Coordinate with IT Manager and internal IT team on projects roll out.

Requirements

  • Diploma or above with a focus on technology or relevant field
  • Minimum 1 years relevant working experience in end user support, preferably in retail environment.
  • Solid experience in Window office, Mac, mobile devices, and hardware
  • Knowledge in Microsoft O365, Windows OS and Apple IOS.
  • Willing to learn new technologies and strong problem-solving skill.
  • Strong communication and coordination skill.
  • Good communication in both Cantonese & English, both written and oral
  • Immediate available preferred