Our client is a well-established corporate in Hong Kong. They are searching for an Internal IT Trainer / Change Manager Specialist to provide trainings to all IT users within their corporate. The appointee will be responsible for the following duties:
- Deliver IT related training to end-users via face-to-face, online material sharing, videos, etc.
- Identify and analyse the business users skill gaps in various technologies they use on a regular basis in practical work scenarios based with relevant demonstration, skill transfer/development for business users to adopt the use of IT services and solutions effectively
- Support and plan the whole training from planning, setting up, managing the resources, coordination, material preparing, documentation handling, etc.
- To analyse the training related data
- Drives overall users' satisfaction through the training and communication of deliverables
- Able to understand the core messages required for a given change program and subsequently to articulate and deliver clear messages appropriately depending on audience
- Other ad hoc duties as assigned
Requirements
- A recognised university degree or relevant disciplines with proficient IT skills;
- Minimum 5 years of relevant working experience, with exceptional skills in IT services and solution training, presentation, communication;
- Self-initiative, experienced and strong in communication, interpersonal and influencing skills
- Strong in training, sharing and listening skills with patient, empathy;
- Understand the Change Management about IT services and solutions for business users, strong in facilitate and motivate business users throughout the transition journey;
- Good in deliver and articulate IT technical concepts/features in layman terms for effective communication;
- Positive thinking, good working and learning attitude, work independently, presentable and acceptance of responsibilities;
- Good presentation, documentation and report writing skills in English and Chinese;
- Good spoken in English, Cantonese and Putonghua;
- Willing to travel and accept short-term overseas assignments as and when required
Interested parties could send us the CV by Apply Now
