Contract Deputy IT Manager (Subject to renew)

Location: Sai Kung
Job Type: Permanent
Posted: 12 months ago
Contact: Man-e Yuen
Discipline:
Reference: 257167

Job Duties:

  • Responsible to manage the day-to-day operations of the IT Team, includes end-user support project management, vendor management and infrastructure support:
    • Perform Server and Network troubleshooting
    • Maintain Hardware (Server, Storage, Network Equipment), Virtual Platform, Active Directory, Email System, Mobile Device Management, SSLVPN, system & database backup, etc
    • Monitor server room capacities, environmental and other controls (power supply, AC, etc).
    • Maintain cabinet drawings, cable runs and other IT related documentation
    • Review, design & delivery of IT synergy projects, IT infrastructure upgrade initiative and IT related SOPs
  • Review, design & delivery of IT synergy projects, IT infrastructure upgrade initiative and IT related SOPs
  • Provide both supervision & hands-on support for service requests, incidents and change management for server / network and system monitoring
  • Manage IT services with vendors such as app, systems, data center providers, telecommunication companies, IT hardware providers and software licenses related infrastructure
  • Assist to manage IT procurement costs and budgets, also IT Audit related tasks, and update Finance regarding IT actual expense per month
  • Enhance and improve the effectiveness of document / analyze system and business processes, manage and control IT Infra / Communications Project Management of IT and Applications
  • Design, develop, implement and coordinate IT policies, Security Policies and procedure
  • Perform the Purchasing Requisition, manage and control IT Assets / licenses
  • Initiate improvement actions and drive for IT service improvement
  • Perform any tasks including shift duty/ long holiday standby, if needed

Job Requirement:

  • Higher Diploma or above in IT subjects
  • At least 4-5 years of work experience for managing infrastructure and applications
  • Good leadership, vendor management and mentorship skills
  • Must have M365 administration skills and basic cloud environment knowledge
  • Manage SLA and maintain KPI Services
  • Working experience in hospitality or/and F&B industry is an advantage
  • Fluent speaking in English, Cantonese, Mandarin & Good command of Communication
  • Immediately available is highly preferrable
  • Provide Shuttle bus & meals (breakfast & Lunch)