Contract Insurance Business Analyst

Location: Kwun Tong
Job Type: Permanent
Posted: over 1 year ago
Contact: Alice Tong
Reference: 244923


  • Support Life Operations in studying and determine operational objectives; gather, evaluate and identify the business needs
  • Analyze, define and document the project requirements by identifying project milestones and phrases
  • Conduct systems analytics to maximize effectiveness and troubleshoot problems
  • Identify process automation opportunities and suggest improvement actions
  • Efficiently track, monitor, and report project implementation status by regular basis, ensure project deliverables on schedule
  • Coordinate and work with business users in preparing UR (User Requirement), review detailed functional specs, facilitate and participate in UAT (User Acceptable Test) including test planning and assist with training
  • Bridge between Life Operations and IT to develop actions to mitigate system risk and maintain implementation quality.
  • Follow up with project tasks and work with task owners to complete as planned.
  • Perform ad-hoc tasks as duly assigned.


  • Undergraduate degree holder, preferably with major in IT or business-related disciplines.
  • Good understanding of processes and systems in Life Insurance Operations.
  • More than 1 years solid experience in business analyst role in Insurance industry. Life insurance will be preferrable.
  • Good at organizing work sessions and bridging between users and IT to understand cost-benefit justification and produce related documentation in prioritization.
  • Can coordinate and facilitate discussions in small to medium working group.
  • Advantageous if possess experience in gap analysis, issue identification and analysis, and problem resolution.
  • Good at reading, writing and communicating in fluent English and Chinese (Cantonese). Mandarin (intermediate level or fluent) preferred.
  • A sophisticated MS Office user.
  • Ability to meet deadlines and perform under time pressure.
  • Candidate with less experience will be considered as Business Analyst

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