IT Specialist (Retails)

Location: Central
Job Type: Permanent
Posted: 9 months ago
Contact: Jasper Tsang
Discipline:
Reference: 257602



Responsibilities

  • Provide remote or on-site IT support including hardware to software to APAC end users
  • Collect and analyse end users' requirement and suggest solutions
  • Coordinate with Regional IT Manager and internal IT team on supporting and project rollout in office retails stores
  • Monitor and manage IT equipment and handle IT procurement for office, retails store and warehouse
  • Follow IT policies and procedures on incident and service request management, log and follow up the incident cases

Requirement:


  • Diploma or above in Computer Science, Information Technology or related discipline
  • Minimum 1 years' experience focusing on providing user and technical support on Window Sever, Office applications
  • Good knowledge of networking hardware, Microsoft O365, Windows OS and Apple IOS
  • Retail industry background is advantageous
  • Strong interpersonal skills and can work well with stakeholders at various seniority level
  • Good command of English and Chinese, Mandarin would be an advantage
  • Occasional travel may be required