IT Manager (Infrastructure)

Location: Hong Kong
Job Type: Permanent
Posted: 11 months ago
Contact: Jasper Tsang
Reference: 255627

Our client is a global conglomerate group, having over a century long of foundation, with a wide diversity of businesses within the portfolio include but not limit to logistics, consumer goods, healthcare and financial services. They're now recruiting an Infrastructure Manager to join the team. Reporting to the Head of IT and leading a team, the role will oversee daily infrastructure operation support and involve with projects management on upgrades and deployment.

The responsibilities will include but not limit to:

  • Report to Head of IT and manage a team to oversee daily IT operations to ensure stable infrastructure performance
  • Infrastructure scope includes but not limits to servers, network, storage, desktop, database and data center
  • Provide helpdesk/deskside support services to users and investigate on root causes on recurring issues
  • Design network infrastructure on LANs, WANs, security and wireless solutions
  • Establish IT policies and procedures on Infrastructure and Operations and create/maintain documentation
  • Collaborate with global IT team on implementation of global and local IT infrastructure projects
  • Work with external vendors to ensure provided services met with agreed standards and negotiate on costs
  • Manage the IT procurement process on IT hardware, software and services.
  • Participate IT audits and budgeting
  • Assist in projects on demand

The ideal candidate profile would be like:

  • Degree in Computer Science, Information Technology or relevant discipline
  • Minimum of 5 years' experience in managing infrastructure operation
  • Experience in a people management role is highly advantageous
  • Well-rounded technical proficiency on infrastructure concepts such as Windows OS, Active Directory, Microsoft 365, Windows server, network equipment (LAN/WAN/VPN/firewall), cloud (i.e. AWS/Azure, etc), virtualization, backup & storage, disaster recovery planning, security administration, data center & IT service management
  • Possession of professional IT certifications will be an advantage.
  • Strong interpersonal skills and can work with regional stakeholders
  • Fluent communication, both written and spoken, in Chinese and English